Turn emails and requests into organised tasks. Your team knows what needs doing. Your customers always get a response.
Simple by default. Powerful when you need it.
Create departments (Sales, Support, Admin…) and assign agents to each. Each agent only sees their tasks.
Connect your mailbox and every incoming email creates a task with full conversation history.
Public portal on your subdomain so customers can open requests directly, without calling or emailing.
Every company gets its own exclusive subdomain and can upload its logo. Your customers land on a space that looks like yours, not a generic platform.
mycompany.loxalywork.com from day one, no extra setup needed.
Upload your logo and it appears on the customer portal and automated emails.
Your team and customers recognise your brand in every support interaction.
Create your account, pick your subdomain and start receiving requests today.
Agents manage only the tasks for their department. Admins have a full overview of everything.
All task status at a glance. No update emails, no check-in calls.
A public portal for your customers to open requests and check their status at any time.
Pay only for the agents you need. No tiers, no surprises.
No lock-in, cancel anytime
Included in the base plan
30-day free trial, no credit card required
Most teams don't need them. If your usage grows, you can activate them with one click.
10 GB extra storage
Stackable. Active as long as the add-on is enabled.
5,000 extra emails per month
Renews automatically each month.
Premium SLA
Guaranteed response in under 2h during business hours.
Add-ons are billed monthly and can be cancelled at any time.